PRIVACY POLICY

Last updated: 9 March 2025

The Courchevel Golf Club attaches great importance to protecting and respecting the privacy and personal data (‘Personal Data’) of the users of its website (hereinafter the ‘Site’).

Courchevel Golf Club undertakes to implement adequate measures for the protection, confidentiality and security of Personal Data in accordance with the regulations in force in France and the European Union, in particular the General Regulation on the Protection of Personal Data EU 2016/679 of 27 April 2016 and the rules of national law adopted for its application.

Users are informed by this charter (the ‘Charter’) of the practices and processing inherent in the collection and use of Personal Data by the Courchevel Golf Club as data controller.
Consequently, the Courchevel Golf Club invites users to read this document carefully in order to know and understand the processing of Personal Data.

By browsing the Site, users accept this Charter and the general conditions of use.

Users are asked to provide their Personal Data in digital format when using the Site.

1.1 PRINCIPLES APPLICABLE TO THE COLLECTION OF PERSONAL DATA

Generally speaking, users can browse the Site without necessarily having to provide Courchevel Golf Club with any Personal Data. The Courchevel Golf Club only collects the Personal Data necessary to carry out the processing that it implements and ensures them a high level of protection. In this respect, the processing operations requiring the collection of data are as follows:
Collecting and managing registrations and bookings for the proposed experiences;
Sending confirmations, logistical information and event updates;
Secure payment via our third-party service providers Stripe, Paypal and Crédit Agricole;
Improving our services and personalising the experience on our site;
Sending marketing communications or promotions, with your consent.

In this case, the personal information collected from users is at least :
Last name ;
First name ;
e-mail address
Telephone number ;
Postal address (if required for booking);
Online payment details (processed via a secure service provider).

This data is collected in several ways:

When registering for our experiences via online forms;
When making a reservation or payment on our site;

This Personal Data is then kept for the time necessary to fulfil the user’s request. If the request is not fulfilled, it is deleted within the period recommended by the CNIL, i.e. after three years from the date of collection by the Site, subject to legal possibilities and obligations in terms of archiving, obligations to retain certain data and/or anonymisation.

1.2 INFORMATION ON SITE USERS’ BROWSING HABITS

When using the Site or certain services linked to the Site, certain data is collected automatically such as: IP address, reference of the browsing software used, browsing data (date, time, content consulted, search terms used, etc.), operating system references. Among the technologies used to collect this information, the Courchevel Golf Club may use ‘php’ sessions which store each user’s data using a unique session identifier. These php sessions keep the data in memory only as long as the user is browsing.
The data collected during browsing is thus deleted when the user’s browser closes, or, where applicable, within a maximum period of thirteen months from the time it was collected.

Personal Data are processed by the Courchevel Golf Club in the cases authorised by the regulations in force and under the following conditions:
Obtaining users’ free, specific, informed and unambiguous consent to the processing of their Personal Data (it should be noted that for minors under the age of 18, consent must be given by the legal representative);
Collection of Personal Data required to fulfil users’ requests;
Compliance with legal and/or regulatory obligations imposed on the Courchevel Golf Club (such as the fight against fraud and corruption);
Protection of the legitimate interests of the Courchevel Golf Club (such as protecting the security of its computer network).

Only the authorised personnel of the group and of the Courchevel Golf Club service providers may have access to the Personal Data collected and be required to process them, without prejudice to their possible transmission:

1. The partner organisations required to organise the experiments, such as :
FFGolf
Golfy network
NetGolf cash register software
Logistics providers and other event partners, to the extent strictly necessary to carry out the events booked.

2. To bodies responsible for control or inspection in accordance with current legislation and/or regulations or for the purposes of responding to a judicial or administrative decision.
All recipients of Personal Data are subject to an obligation of confidentiality and undertake to use such data solely for the purposes mentioned.
The Courchevel Golf Club undertakes not to market the Personal Data collected to third parties.

The Personal Data collected from users of the Site is kept exclusively in France and is not transferred outside the European Union. In the event of recourse to affiliates or service providers located outside the European Union, the Courchevel Golf Club undertakes to verify that appropriate measures have been put in place to ensure that users’ Personal Data benefit from an adequate level of protection.

The Courchevel Golf Club collects and processes users’ Personal Data with the utmost confidentiality and in compliance with applicable laws. Users are protected against unauthorised access, modification, disclosure or destruction of their Personal Data. When the disclosure of Personal Data to third parties is necessary and authorised, the Courchevel Golf Club ensures that these third parties guarantee the Personal Data concerned the same level of protection as that offered to them by the Courchevel Golf Club, and requires contractual guarantees so that the Personal Data is processed exclusively for the purposes accepted by the users, with the required confidentiality and security (in particular thanks to European Commission standard clauses, internal company rules, etc.). (« BCR ») or the Data Protection Shield set up between the European Union and the United States of America). The Courchevel Golf Club implements technical and organisational measures to ensure that Personal Data is kept securely for the time necessary to fulfil the purposes for which it is to be used. Users’ attention is drawn to the fact that no transmission or storage technology is totally infallible. Therefore, in the event of a proven breach of Personal Data likely to give rise to a high risk for the rights and freedoms of users, the Courchevel Golf Club will inform the competent supervisory authority of this breach in accordance with the procedures provided for by the applicable regulations. Users are responsible for exercising caution to prevent any unauthorised access to their Personal Data and in particular to their computer and digital terminals (computer, smartphone, tablet in particular).

The Site may occasionally contain links to the sites of partners or third-party companies which have their own data protection charters. The Courchevel Golf Club has no control over the content of these sites and declines all responsibility for the use made of the information collected when users click on these links. The Courchevel Golf Club therefore invites users to read the data protection policies implemented by the publishers of these sites before sending them any personal information.

Users are reminded that they have the following rights, subject to the limitations provided for by the legislation in force:

7.1. RIGHT TO INFORMATION ON THE PROCESSING OF PERSONAL DATA

The Courchevel Golf Club undertakes to do its utmost to provide concise, transparent and accessible information on the conditions under which users’ Personal Data is processed.

7.2. RIGHT OF ACCESS TO PERSONAL DATA

Each user may access the Personal Data being processed by the Courchevel Golf Club and has the right to receive a copy in electronic form (for any additional copy, the Courchevel Golf Club will be entitled to demand payment of a fee based on the administrative costs incurred).

7.3. RIGHT TO ERASURE (‘RIGHT TO BE FORGOTTEN’) AND RECTIFICATION OF PERSONAL DATA

Each user has the right to request the deletion and/or rectification of Personal Data concerning him or her if it is erroneous or obsolete. It is specified that the Courchevel Golf Club may retain certain Personal Data when required to do so by law or for legitimate reasons.

7.4. RIGHT TO OBJECT

Users may object at any time for legitimate reasons:
to the use of their Personal Data for direct marketing purposes or to the re-use of their Personal Data for processing other than that consented to, except in the event of the Courchevel Golf Club fulfilling one of its legal obligations.

7.5. RIGHT TO LIMIT THE PROCESSING OF PERSONAL DATA

Users have the right to request that the processing of their Personal Data be limited to that which is necessary. This right is applicable only :
if the user disputes the accuracy of his/her Personal Data;
if the user can establish that the processing of his or her Personal Data is unlawful and requests that its use be restricted rather than erased;
if the Courchevel Golf Club no longer needs the user’s Personal Data but it is still necessary for the user to establish, exercise or defend legal rights;
if the user objects to processing based on the legitimate interest of the controller, during the verification as to whether the legitimate grounds pursued by the controller prevail over those of the user.

7.6. RIGHT OF COMPLAINT TO A SUPERVISORY AUTHORITY

If users consider that the efforts made by the Courchevel Golf Club to preserve the confidentiality of Personal Data do not guarantee respect for their rights, they may lodge a complaint with the competent supervisory authority (CNIL or any other authority mentioned on the list available from the European Commission).

7.7. RIGHT TO PORTABILITY OF PERSONAL DATA

Users have a right to the portability of their data, authorising them to obtain their Personal Data from the Courchevel Golf Club in a structured, commonly used and machine-readable format and to request that this Personal Data be transmitted to another data controller.

7.8. RIGHT TO DECIDE WHAT HAPPENS TO PERSONAL DATA AFTER DEATH

Users also have the right to organise the fate of their Personal Data after their death by adopting general or specific directives which the Courchevel Golf Club undertakes to respect.
In the absence of such directives, the Courchevel Golf Club recognises the possibility for heirs to exercise certain rights, in particular the right of access if it is necessary for the settlement of the deceased’s estate and the right of opposition.

7.9. CONDITIONS FOR EXERCISING RIGHTS

To exercise their rights, users are invited to contact the Courchevel Golf Club’s Data Protection Officer in accordance with the procedures described in article 10. It is specified that to help them exercise their rights, the CNIL provides model letters on its website (www.cnil.fr). Before processing users’ requests, the Courchevel Golf Club may verify their identity by asking them for proof of identity. The Personal Data Protection Officer will reply to their request(s) as soon as possible and in any event within one (1) month of proof of identity. If necessary, this period may be extended by a further two (2) months depending on the complexity and number of requests, in which case the Courchevel Golf Club undertakes to inform users of the extension and the reasons for the postponement.

The Courchevel Golf Club reserves the right to modify this Privacy Policy at any time in order to comply with changes in legislation and regulations and/or to improve its policy on the processing and protection of Personal Data. In the event of modification, a new version will be updated and put on line with the ‘Last updated’ date.

This Charter is governed by French law, including the provisions applicable to the rules of private international law. In the absence of amicable agreement, jurisdiction is given to the courts within the jurisdiction of the Chambéry Court of Appeal, notwithstanding plurality of defendants and/or the introduction of third parties, to hear any dispute relating to the use of the site and/or the validity, performance and interpretation of these GCU.

If you have any questions about this Charter and would like to correct, add to or update it, please contact the Courchevel Golf Club:
By sending an email to the Data Protection Officer at info@golfdecourchevel.com